Our mission is to provide our clients with expert evaluation of building problems, and to develop and implement cost-effective and innovative solutions. Our strategy to meet this mission is based on the following key components:
We set high standards for all of our team members, our work product, and our professional conduct.
Our decisions and actions are focused on meeting our clients' needs and achieving their project objectives. We are attentive, responsive, and committed to regular and effective communication with our clients.
Quality Team, Expertise
We hire talented individuals and work to impart knowledge, experience and ingenuity in them. Every full-time employee at BTC will have an opportunity to become a shareholder and participate in our success. Employee ownership fosters dedication, teamwork, and an environment that encourages professional growth and leadership. Employee ownership also facilitates a gradual transition of expertise and leadership which ensures we can continue to provide outstanding service to our clients for generations to come.
Continuous Training, Education, and Mentoring
Ongoing mentoring, focused training and education keep us at the forefront of innovation ... innovation that reduces costs, shortens project timelines, and improves results.
Systematic Project Approach
We employ a logical, methodical, cost-effective yet flexible approach that responds to each project's unique needs.
Attention to Detail
Because overseeing details can be detrimental to a project's outcome, we focus on details while maintaining an overall attention on the broad needs of every project. This helps us anticipate problems and systematically prevent them.
We develop and utilize check lists, procedures, and reviews to help us deliver consistent, high-quality work product.
Industry Involvement and Leadership
As industry leaders, we keep ourselves abreast of emerging concepts that may affect how we solve and repair building problems in the future. Our ongoing industry involvement strengthens our working relationships with vendors, manufacturers, and contractors ... all to the advantage of our clients.
Timely, Direct Principal Involvement
BTC's principals are leaders in our industry. Their consistent, well-placed project involvement provides efficient expertise within project budgets and schedules. Input and direction from our principals help our team deliver a successful project.
Significant Investment in Technology and Equipment
We provide our staff with the latest technology and equipment, so they can help our clients make better-informed decisions.